Analyses · Process Setup · CRM Platform

 

This area is actually on the border between sales and marketing. In B2B, it is common sense that business data should be managed mainly by sales-reps, but Sales managers usually don’t want to bother with the management of internal business systems and pass the whole agenda to marketing department. And because they don’t care about processes, their business systems (CRM) look like they don’t care…

At the same time, the quality of CRM has a huge impact on the company’s ability to make the most of its contacts and investments in various business activities.

CRM Management

The success of your marketing campaigns and activities largely depends on the quality of your database. If you are targeting your existing clients using Newsletters or telemarketing, you need your own database in good shape.

There are many CRM (Customer Relation System) solutions on the market. From simple tools to complex systems linked to other business systems. We feel that data quality is more important. If you don’t have well-defined processes to ensure quality, your database is of no use to you for any marketing campaigns.

What we offer

  • Analysis of existing CRM database
  • Analyses of previous campaigns
  • Telephone campaigns to update the database
  • CRM process settings
  • Design & implementation of CRM solution

Whether you are an architectural studio or a manufacturing company, you need to have data under control and easy access to the information you need.